Abuse by an Employee

If you become aware of any situation in which an employee is alleged or suspected of behaving in an abusive or inappropriate manner to any patient, client, resident, family member, or other staff in the course of their work, it is your responsibility to report the situation to their manager immediately. The incident may also involve the Patient Care Quality Office and/or Licensing. Designated Responders should not be investigating their peers.

In situations where the affected adult of the abuse, neglect or inappropriate behaviour is a vulnerable adult, the investigation and response must also take into consideration the obligations of a Designated Agency.  Generally, Designated Responders do not investigate reports where staff are the suspected abusers, but the Designated Responder Coordinator or the Health Authority Adult Protection Lead should be consulted.  The case should be tracked and counted for reporting purposes to the Seniors Advocate, but the name of the suspected abuser should not be recorded in the client’s record.